FAQ

1. How can I place an order?

Placing an order with Pretty Little Outlaws is easy. Simply browse our website, choose your favorite items, add them to your cart, and follow the checkout process. If you need any assistance, our customer support team is ready to help.

2. What payment methods do you accept?

We accept a variety of payment methods, including major credit and debit cards. For a complete list of accepted payment options, please visit our checkout page.

3. What's your return policy?

We have a customer-friendly return policy. If you're not satisfied with your purchase, you can initiate a return within 15 days of receiving your order. For detailed information on our return process, please refer to our Return Policy.

4. How can I track my order?

Once your order is shipped, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress. If you have any issues with tracking, feel free to reach out to our customer support team for assistance.

5. What's the estimated delivery time?

The estimated delivery time may vary depending on your location, the shipping method you choose, and other factors. Typically, we aim for delivery within 5-7 working days for standard shipping. For expedited and international shipping times, please check our Shipping Policy.

6. Do you offer international shipping?

Yes, we do offer international shipping to select countries. For a complete list of destinations and shipping times, please visit our Shipping Policy.

7. How can I contact customer support?

You can reach our customer support team via email at sara@prettylittleoutlaws.com

We're here to assist you with any questions or concerns you may have. Our goal is to ensure your shopping experience with Pretty Little Outlaws is smooth and enjoyable.

8. What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer support team as soon as possible. We'll guide you through the return and exchange process to ensure you receive the correct and undamaged item promptly.

9. Do you have a size guide for your clothing?

Yes, we provide a size guide on our website to help you choose the right size for our clothing items. You can find this guide on the product page under the "Size Guide" tab.

10. Can I change or cancel my order after it's placed?

Once an order is placed, it goes through our processing system. If you need to change or cancel your order, please contact our customer support team immediately. We'll do our best to accommodate your request, but it may depend on the order's processing status.

If you have any more questions or need further assistance, please don't hesitate to reach out to our customer support team at sara@prettylittleoutlaws.com

We're here to make your shopping experience with Pretty Little Outlaws as enjoyable as possible.